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Your investment is important to us. Since 1972 FBS has been committed to managing property in a way that will benefit our owner clients. Naturally, there is some concern about putting a major investment into another's hands. Our purpose is to assure you that your property is in good hands. If you have any questions or concerns that are not answered in this presentation feel free to contact us.
Q: How am I involved?
A: Let us manage for you. This frees you up to be a good business owner. Refer all inquiries to your management company. If you choose to be involved, support our decisions and coordinate your actions. Plan for long-term benefits of real estate ownership. Keep sufficient funds available for repairs and property improvements.
Invest a few minutes each month to review the financial statement we send you. Ask when you don't understand or agree with something.
Discuss major real estate decisions with us before you make them -- buying, selling, refinancing etc. Within our company and throughout our industry network we have the information and experience to help you with any real estate decision.
Q: How are my funds handled?
A: Monies received from your tenants are placed in a non-interest bearing trust account. Tenant security deposits are kept in a separate trust account.
Trust accounts are handled in strict accordance with regulations of the California Real Estate Department.
Our corporation maintains a California Real Estate Brokers license as required for property management.
Q: What happens first?
A: Inside our office, we set up your files, key punch information into our computer about you and your property, set up and deposit funds into your trust account, catalogue your keys and other items requiring security. In the field, we inspect and evaluate your property for rental rate, repairs and appropriate advertising if vacant. If occupied by a tenant, then we send them our resident package. The origination fee helps offset these initial costs.
Q: Why is quality management important?
A: Property management is expertise and common sense applied to an endless stream of judgement decisions that are important to you. Property management is not a big thing. It is literally hundreds of "little things." It is solving the never-ending problems; reconciling seemingly unreconcilable differences; being in several places and doing several things at the same time. To further complicate this assignment, often small tasks left undone can become a large problem later or a nagging problem for a long-time. Obviously there's abundant opportunity to make mistakes and ultimately live with those mistakes.
Q: Does your company guarantee you won't make mistakes?
A: No, instead we take a realistic approach that has served us and our clients well for 36 years.
We have trained personnel tied to their assignments by operating policies, procedures and standards. This team is managed by seasoned property management professionals. Everyone is assisted by in-house operating systems we developed for further quality control and accountability.
Some property managers pride themselves in doing it all 24-7. Common sense and our 36 years of experience tells you that the quality of service will break down regularly under such an assumption. We provide consistent quality management with trained people that live normal lives.
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